Privacy Policy

Last Updated: May 2023

At Puzzle Adventure Guide, accessible from https://www.puzzleadventureguide.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Puzzle Adventure Guide and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Information we collect

Puzzle Adventure Guide does not collect any personal information as of now, except when you are contacting us. When you do so, we may receive additional information about you such as your name, email address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

Third parties may also collect some information details of which are further in the policy.

How we use your information

We collect, use, and process your information when we have a lawful basis as follows:

• Consent: We will ask you for consent to collect or use your personal information for specific purposes, for example when we want to send newsletters.
• Legal Requirement: We will process your personal information when required by law.
• Legitimate Interest: We will process your personal information when necessary for our, or others', legitimate interests and when these interests do not outweigh your own rights and interests. This includes processing for purposes such as improving our services, performing analytics, otherwise supporting our operations and services, ensuring the proper functioning and security, preventing fraud, dealing with user questions.

Cookies & Other Technologies

Cookies

Cookies are small text files that companies place on your device when you visit a website, or other web-based services to help identify a computer, browser, or device or other purposes like storing preferences. We use cookies (ours and from third-party providers) to allow our services to function, store your preferences, analyze how users use the website, prevent fraud, provide you with targeted advertising based on your interests.

For more general information on cookies, please read this webpage.

Web beacons

A web beacon (or pixel tag) is a tag or image that helps in delivering cookies, performing analytics or count users who viewed certain advertisements.

Log files

These files log visitors when they visit websites. Most hosting companies do this and a part of hosting services' analytics. The information collected by log files may include IP addresses, MAC addresses or some other device identifier depending on configuration, demographic information, date and time, and analytical information like visits, referring/exit pages, etc.

Third Parties

We partner with several third party service providers, such as ad networks, content providers, traffic management, and analytics service providers. These providers use cookies and other technologies (described above) to collect information about your device and activities. This information helps in recognizing you or your device and used for purposes such as displaying targeted advertisements, avoid repeatedly showing same advertisement, preventing fraud and monitoring the traffic.

Puzzle Adventure Guide has no access to or control over these cookies that are used by third-party advertisers.

GDPR Data Protection Rights

We collect and process personal data for the purposes listed in this privacy policy. The EU General Data Protection Regulation/UK Data Protection Act of 2018 provide certain rights for EU/EEA/UK users as follows:

• The right to access and rectification: You have the right to access, correct and update your personal data anytime.
• The right to erasure: Under certain circumstances, you have the right to request that we delete your personal data, we will take appropriate steps in accordance with legal requirements.
• The right to object to or restrict processing: You have the right to object to or restrict processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another controller, under certain circumstances.

Contact us using the contact us page if you wish to exercise any of the right. We will respond to you within 30 days.

International Transfers

We and our vendors may process, transfer and store information in United States or another country that may not have laws equivalent to the ones in your region. By using our services or providing us with information, you consent to this transfer, processing, and storage outside your region. The information may be accessed by the local authorities, courts for investigative and law enforcement purposes. We take appropriate safeguards when transferring the information and ensure it is treated securely in accordance with this privacy policy.

Children's Information

We do not knowingly collect any personal information from children under the age of 16. If you think that your child has provided any such information on our website, contact us and we will do our best to remove this information.